10 Play Contact Us

10 Play Contact Us

Check out the 10 play Frequently Asked Questions (FAQs) page where we provide many answers on all things 10 play video, competitions, social media and more. You can also view the Terms of Use and Privacy Policy for further information.

Sydney

  • 1 Saunders Street
  • Pyrmont, NSW 2009
  • GPO BOX 10, Sydney, NSW 2001
  • Ph: 02 9650 1010
  • Fax: 02 9650 1111

Melbourne

  • Como Centre
  • Level 4, 620 Chapel Street
  • South Yarra, VIC 3141
  • Private Bag 5000, South Yarra, VIC 3141
  • Ph: 03 9275 1010
  • Fax: 03 9275 1011

Brisbane

  • Sir Samuel Griffith Drive
  • Mt Coot-tha, QLD 4066
  • GPO BOX 751, Brisbane, QLD 4001
  • Ph: 07 3214 1010
  • Fax: 07 3369 3786

Adelaide

  • Level 4, 210 Greenhill Road
  • Eastwood, SA 5063
  • GPO Box 10 Adelaide SA 5001
  • Ph: 08 8225 1010
  • Fax: 08 8225 1011

Perth

  • Level 4, 502 Hay Street
  • Subiaco, WA 6008
  • Ph: 08 9380 1010
  • Fax: 08 9380 4357

Advertise With Us

  • Sydney: 02 9650 1010
  • Melbourne: 03 9275 1010
  • Brisbane: 07 3214 1145
  • Adelaide: 08 8225 1408
  • Perth: 08 9380 1095

Privacy Queries and Complaints

  • Network Privacy Officer
  • 1 Saunders Street
  • Pyrmont, NSW 2009
  • GPO Box 10, Sydney, NSW 2001

Viewer Feedback

The Commercial Television Industry Code of Practice (Code) regulates program content on commercial free-to-air television, including

  • Program Classificaion
  • Accuracy, fairness and respect for privacy in news and current affairs
  • Amount of non-program matter on television; and
  • Placement of commercials and program promotions

We value audience feedback as an important way of keeping in touch with community opinion. If your feedback concerns a programming matter not covered by the Code, such as general scheduling queries or complaints, you should contact your nearest 10 station directly.

The Code sets out a formal complaints process for matters covered by the Code. If you would like more information about the Code, or you wish to lodge a formal complaint, you can visit the Free TV Australia website at https://www.freetv.com.au/contact-us/viewer-feedback-complaints/.

When making a Code Complaint you do not need to indicate which section of the Code is relevant but you do need to provide us with enough specific information about the issue to properly respond.